Tools Delivered takes great care to ensure that all the products featured on this website are of a high quality.

As part of our commitment to quality we provide 1 year’s guarantee, in many cases, due to the exceptional quality of the products, we give much longer guarantees on some products.

If an item has been incorrectly supplied, received damaged or is faulty, we will then arrange collection of the item(s).

All you need to do is to contact us on (02) 9727 8357 and we explain our simple Returns Procedures and discuss with you the easiest and most convenient way for us to process this return.

Upon receipt of the item(s) we will inspect the product and if it is proved to be faulty or was incorrectly supplied we will refund you for the full value within 30 days.